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Contribuisci feedbackThank-you for your respond and solving the problem fronts desk Casandra she is very friendly good coustemer service.!
Added things that I did not purchase to my bill, did not add second adult to my reservation despite there being a case with hilton to do so, did not upgrade to preferred room. Customer service abysmal. Would not stay again.
The front desk receptionist( Casandra) was top notch. Very friendly and welcoming I travel a lot for work and I appreciate the positive attitude. There is a nice pool and good sized hot tub that is indoor in a atrium like room. The room was clean. The breakfast was good, but the woman working needed help. She was running around forgetting things, but I think it was because she was serving so many customers. May work is based in Minneapolis, and I think I will have to stay here when in town for work.
Security sucks wouldn't let us swim even though it was 30 minutes till the pool closed, buddy sucks only good thing about this place is tasmin on the front desk. Someone needs to give her a raise for holding this place together.
I’ve stayed in dozens of doubletrees. This is one of my favorites. Monika was extremely helpful, and she put my stay over the top. Would recommend.