Mos Burger Taipei 101 Shop

Ordering at noon on weekdays, the clerk told me to wait 5~10 minutes. My previous order customer always walked away to pick up the meal. After waiting for 20 minutes, I couldn’t bear to ask the clerk to confirm, and then I took out my meal and said it was done. No one picked up after pressing the vibrating bell for a long time, I said there was no vibration at all, okay? ! ! The store only said that the vibration bell may be out of power. Wouldn't it be called on the spot to confirm the abnormal situation for a long time? Why are you calling other people's confirmation but not me? It only takes 5-10 minutes to queue for ordering food. The whole process of picking up the food takes about 20 minutes, and the lunch break is only an hour. Will never go again! ! ! ! ! Then the chicken nuggets came without the sauce... 平日中午點餐，店員告知需等5~10分鐘，我前一個點餐客人老走取完餐，傻傻等了二十幾分鐘受不了請店員確認，才從旁邊拿出我的餐說已按震動鈴很久沒人取，我說根本沒震動好嗎！！！店家才說可能是震動鈴沒電，久到異常的狀況不會在現場喊確認一下嗎？為什麼都喊別人的確認就是不確認我的 光點餐就排5~10分鐘了，取餐整個過程二十幾分，午休才一個小時，害別人吃超趕！再也不會去！！！！！然後雞塊沒附沾醬...

The service attitude of the staff is good, but every time I come to this Morse app, the food pick-up counter is useless and becomes a waiting area for on-site ordering. After standing for ten minutes, I actively ask if there is no one at the food pick-up counter of your app. This will help you complete the checkout action of picking up the meal. I can understand that you are busy, but you shouldn't just ignore it like this, or don't open the app to order meals. It's the same as if I don't. I fucking order the result and wait for ten minutes on the spot to have a fart. 人員服務態度不錯，但每次來這間摩斯的app取餐櫃檯都形同虛設，都變成現場點餐的候餐區，站了十分鐘主動詢問說你們app取餐櫃檯是沒有人要接待嗎，這才幫你完成取餐的結帳動作。可以體諒你們在忙，但不應該就這樣置之不理，要嘛就不要開放app預定取餐，有跟沒有一樣，我他媽先點結果一樣要在現場等十分鐘有屁用。

等了十五分鐘，給我一顆充滿洋蔥的漢堡，一開始就特別說不要，拿回去也沒有任何道歉的意思，我就看著後場把洋蔥刮掉還沒乾乾淨， 恭喜我得到一顆現做的冷漢堡！呵呵 現做還做錯，做錯就算了這樣處理。

Do you have to wait to order food online? Don't understand the difference between online ordering and on-site ordering? There are so many shop assistants that they are chatting, and the speed of ordering is slow. The long queues are not because of the large number of customers, but the slow movements, okay? 網路訂餐還要等？不懂線上訂跟現場點的差別？店員多到都在聊天 點餐速度也慢 大排長龍不是因為客源多 而是動作慢 加油好嗎？

The app makes an order, and the on-site staff asks you to line up with those who haven't ordered? Poor efficiency! The service attitude is not very good.… App預約點餐，到現場員工還要你跟未點餐的一起排隊？效率差！服務態度也不太好…