Moe's Southwest Grill - Taylors

The manager is always super nice! My son loves to frequent as his special choice of the week, so we are here often. We miss several of the topping options they took away recently, which leaves my wife with only chicken, cheese and lettuce on a $10 quesadilla.

I guess it just depends on the day. I always have a huge order. They don't miss a beat and are patient. Need to work on your southwest vinaigrette though. Not always on point. Always needs to be fresh with fresh cilantro. Cilantro should be cut with a knife, do not take short cuts and use the tomato cutter. Your cilantro will wilt and go bad very fast. The cutter that is used to cut up tomatoes for Pico basically chews the cilantro and starts the break down of the herb faster.

Food looks absolutely nothing like the pictures. Not even half way. Keep in mind that you are flipping a coin going here. If you want to risk it go ahead and find out.. very inconsistent I say. I grew tired of the 50/50 off-chance things MIGHT get better the next time around. Like.. come on. Willing to change to a 4 or 5 star if they replace my time used getting there and back home with courtesy of replacing my burrito.

EDIT: this post was originally a 1 star. I have since changed it as the owner has reached out and made things right with me. I did not want to hurt business for him so I have decided to update my review. Ordered to go food on the app and when I got there I checked the food and it wasn’t made correctly. I asked it to be remade. Paid for queso it wasn’t on there. Called to talk to a manager and she was very rude about it and said she would refund me. Never got the refund. This place needs better managers and for someone to take pride in the appearance of the store.

I don’t ever leave reviews, and the only reason I’m leaving one today is because of how bad my to-go order was. This is straight out of the foil that they wrapped it in. The insides were spilling all inside the bag and it was completely falling apart. I usually have okay experiences here, but this time was way worse than normal. I’m just super disappointed, and for a $27 dollar meal for two, the service and food should be better than this. It’s going to be a while before I go back to this location.