Smiths Coffee - Thanet

I visited a lovely café and had an iced latte and a cookie brownie. I sat outside and enjoyed the sunshine.

The best coffee in Broadstairs. Perfect place for food, drink, ambeince, friendly welcome and excellent service .

I've never known or experienced rudeness like it by the owner. She is literally a female Basil Fawlty. With the unfortunate downside of not being remotely funny. She creates a dreadful atmosphere and makes you feel as though you have been summoned to the head masters office. Avoid like the plague! A big shame as the other female staff members are delightful and the food and drink is nice.

We've been here on a few occasions because the coffee is actually really great but on each occasion the customer service has been a bit hit and miss. Today however tipped us over the edge and we got up and walked out, waved off with a very passive aggressive thank you from the owner. So rude and obnoxious. We won't be returning. It costs nothing to be kind.

Visited this cafe a few times while staying locally, recently. pleasant food and coffee. The biggest croissants you’ve seen. The wait staff were nice, however the manager/owner was hostile and unfriendly. She was doing the books at one of the tables and was clearly annoyed at our grandchildren chattering on one occasion and refused to let us take a table at the back of the cafe, insisting on squashing us all round a window table on another visit. There’s plenty of nice cafes in Broadstairs and I would suggest trying others instead!!