Cold Stone Creamery - Thornton

I want to start off by saying what an amazing and outstanding person Armani is. He was super helpful and was able to solve my own mistake in 5 minutes or less. I went in to get a birthday cake and accidentally got the wrong size. When I returned back inside Armani was the first to notice I returned and asked me if everything was ok. I told him I accidentally got the wrong size cake by mistake. Armani asked me what size I needed and was kind enough to even guide me to find the right size cake. Finally found the right one. Armani was quick to solve my issue and was so kind that he even offered me the wrong size I originally got. I felt so bad I kept apologizing since it was my mistake but Armani was so kind and showed me what a kind human he. Armani I hope your manager because if your not I sure hope you get promoted. Your a great asset Armani thank you for your kindness and I’m willing to drive the hour just to go to this location worth the trip.

I recently went to cold stone for the first time and it was absolutely amazing. They have a very wide variety of flavors and topings to mix into the ice cream. I tried the Cookie Doughn't You Want Some and my girlfriend got the almond milk chocolate ice cream and both were phenomenal. The customer service was also fantastic. I have nothing but outstanding words.

Staff was very nice, we reached just 4 minutes before closing and yet they were nice and served with a smile instead of being in rush to close. It’s a 4 star only because I did not like the flavor of ice cream but otherwise very good service and ambience.

This is a nice change of pace from the usual fare available from you typical DQs and BRs. There is so much variety here given the flavors of ice cream, toppings/mix-in ingredients, and cone types that you'll have a new dessert every time you come to this place. The food is great, but the prices are a bit on the high side, especially if you are used to DQ/BR process, but then again, you're getting a much tastier product. For stars because the service takes too long (need more staff on a Saturday night!