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Contribuisci feedbackThe worst place I've ever eaten, my dirty, bad, bad service, nothing good, made me live a bad experience, I've never eaten with as much as in this place, deceive the poor hungry tourists, please don't go to this site, I'm glad to hear it, and other people know they're going to visit the caceres.
Mesoon arches and portals share the same kitchen. Well, that has nothing wrong, the bad thing is the service, the food that leaves a lot to want my experience has been bad, 3 and a half hours to not finish eating. 1 hour and 4th waiting table for 4 adults and 2 minors. We had to ask them to join us two tables as they didn't leave them and we could still be at the bar standing today. We had to ask them to bring us the plates, the seconds took them in sodas from 2 to 2, that is, when 2 adults had finished their second the other 2 were still waiting, the funny thing is they didn't know what we had asked and they asked us what we wanted for dessert. The tables were inside the premises, next to the door, the hot children and they didn't have the detail to close them until we asked them. When asking for the complaints sheets, the one that seemed to the manager wanted to bribe us by inviting us to have coffee and drink. in the main square of the hills there are other hundreds of places to go, this is to avoid.
10 euros menu with first and second to choose from. the pretty bad food would not pay €5 for the food they give. bad quality, bad presentation and bad drop. I asked for secret seconds and stayed on the plate, I wouldn't even take a reed.
El Mesón los Arcos y los Portales comparten la misma cocina... bien, eso no tiene nada de malo, lo malo es el servicio, la comida deja mucho que desear. Mi experiencia ha sido nefasta, 3 horas y media para no terminar de comer. 1 hora y cuarto esperando mesa para 4 adultos y 2 menores. Tuvimos que pedirles que nos juntaran dos mesas ya que de ellos no salía y aún hoy podríamos estar en la barra de pie. Tuvimos que pedirles que nos trajeran los platos, los segundos los llevaron en tandas de a 2, es decir, cuando 2 adultos habían acabado su segundo los otros 2 aún estaban esperando, lo gracioso es que ni sabían qué habíamos pedido y nos preguntaban qué queríamos de postre. Las mesas estaban dentro del local, al lado de la puerta, los niños helados de frío y no tuvieron el detalle de cerrarlas hasta que no se lo pedimos. Al pedirles las hojas de reclamaciones, el que parecía el encargado nos quería sobornar invitándonos a café y chupito... Lamentable, patético... En la Plaza Mayor de Cáceres hay otros cien sitios para ir, este es para evitar.
Menú de 10 euros con opciones de primeros y segundos. La comida fue bastante mala, no pagaría ni 5 euros por la calidad, presentación y sabor. Pedí secretos como segundo plato y quedaron en el plato, no volvería ni a tomar una caña.