Pizza Hut - Tuscaloosa

The experience at Pizza Hut was wonderful located in Northport???

Good service Speedy drive-thru unless it is a weekend can be passed out food is always good ready fresh friendly service since this new location always have a positive rating and experience

Friendly and helpful employees. My food order was correct, hot, fresh, and delicious.

Who out pizza's the hut? Everyone. The food was late, cold, and wrong. Wings were burnt and the pizza looked like it was made during an earthquake. When I called to discuss the issues with the manager, she was extremely flippant and dismissive of my issues. He name sounded like Bernet? I couldn't tell, either their phone lines are as bad as their pizza or she mumbled. Not important. If you want garbage pizza at least get it from Little Caesars so its cheap garbage pizza.

My pizza had no sauce. They said they are pre sauced but there was NO REF SAUCE! which males me wonder if they put they wrong kind. I think they should have offered a full replacement but only offered 50% off next time. When I get pizza I want red sauce and I had even ordered extra. Whatever happened to customer satisfaction being the #1 priority. Pizza Hut is the only place we order pizza from and although I know mistakes happen it's a business reaction that shows who they ewally are. This is the 1st time something wasn't right but was the 1st time I called. Usually love your pizza! Own your mistakes and make it right!