Harris And Hoole - Twickenham

Nice place. Sadly the customer service was appalling!!! I was served by a rude male with blonde hair. Possibly in his late 20's couldn’t quite tell. But he had a very negative attitude. He dictated exactly where I should stand to place my order and pay he didn’t listen to what I was asking him as he was too busy talking over me, loudly! All I asked for was a latte, extra hot, takeaway please! I had to repeat as he was simply not listening. I was quite taken back by him asking me to take one step to the left (quite literally) to place the order. Luckily I was doing a takeaway I couldn’t have sat in after receiving that sort of service. Not a nice experience may not choose to go there again. Please employ kinder people!

What a nice atmosphere to relax in this gorgeous neighbourhood. Tables and sofas very comfy. Great selection of pastries and coffees, well located , spacious and friendly staff . Recommended

There is an very talented singer songwriter who performs on Friday's from 2-3pm called Blake Sonnet. Worth seeing. Coffee and staff are fantastic, nice open windows and close to the station.

I don't want to write the event and cause a silly discussion here, but sometimes the looks or tone of voice means everything.

Helpful staff, delicious coffee, lovely big windows so lots of light, and comfy seats. Nice cafe!