Nando's Garden City Westfield Mt Gravatt

"What are we supposed to do when companies refuse to accept tender payments? We were hoping to spend 3 or 4100 here tonight, but I cannot support any businesses that decline legal payment methods. Goodbye, Nando's. Rating: Food: 2, Service: 2, Atmosphere: 2."

Ryan and the other staff were incredibly friendly and provided excellent service. Although our food was delayed, we were happy to wait, and they generously offered us additional ribs and sides as a gesture of appreciation for our patience. The food was outstanding, and the overall service was top-notch. We dined in for dinner, and the price per person was between $1 and $20.

I waited over 40 minutes for my food, and when it finally arrived, the chips were cold and the bread roll was stale. The waitress argued with us about whether it was our order and practically tossed the plates on the table. She even took my drink out of her pocket! When I inquired about another drink that was missing, she rudely responded that she didn't pay for a drink. When I showed her the receipt, she loudly said it wasn't her fault. This was the worst customer service I've ever experienced—I wish there were an option to give no stars!

The managers for this place should be embarrassed at how this place is run. The waiting times are ridiculous (we waited for more than an hour for a chicken side dish) however what was worse is that when we ask for an update on the ETA the staff ignore you or try to hide. Please hire more staff and train them. I feel sorry for the poor staff working here.

Worse experience ordered and waited 40 mins then to be told it was going to be another 10 mins wait. The managers name is Peter super rude didn’t care that we had waited that long asked for a refund and said would take a few days to come in be warned.