The Claim Company Vernon Hills

Good food, nice atmosphere, servers are nice helpful, definitely eat there again.

We had a reservation and we were on time. The hostess said there would be a thirty minute wait. I complained and the manager came over and said since we had a reservation we’d only have to wait 15-20 minutes. WHAT! We had theater tickets and had to be on time. We were finally seated 20 minutes later and then after waiting almost 10 minutes to even get water we got up to leave. The server finally came over. We stayed and ordered. The food was OK. We gobbled down the food, which is not a desirable way to eat. We got out of there as fast as we could. As Seinfeld said in an episode when renting a car, “you know how to take a reservation but don’t know how to keep it. We’ll never go back.

At their price point, the service was just OK at best. Same with the food. Sad to see the current conditions in there and won’t be going back any time soon.

Everything was great! Like all restaurants right now, more help is needed. Owner I believe was helping out the servers and it was greatly appreciated. Lovely evening!!

Our server was not very attentive- I ordered extra sour cream twice and NEVER received it. I also felt like he was rushing us out-he brought us the check before the table was even cleared.