O'charley's Restaurant Bar

Went there for dinner. First off we order 2 apps one came out then the waitress came and said that they where put of potatoe skins so I asked for cheese wadges got told that they had no sauce. On too the second thing. My wife ordered country style tender with mashed potatoes she come out and say they have no more mashed potatoes. So I asked for the manager he come out and tells us that 3 out of 4 things they had. I ordered the cajan chicken pasta and come out like a kids size. Not a very happy customer want be back there

We had lunch at the O'Charley's in Douglasville recently and there were many things that could have been better. The food was acceptable; however, the restaurant itself was really dirty. Since the restaurant opened at 11 and it was around noon, everything should have been swept and washed before any guests arrived. Our table which had been wiped clean (I saw her wipe it) was sticky. The restroom was disgusting with paper on the floor and hair in the sink. The carpets did not appear to be vacuumed with straw papers and other trash bits on the floor. The hostess was polite but there was a young man at the front who clearly did not want to be there. He was not dressed to greet customers and he his body language and attitude conveyed that he did not want to work there. The waitress was nice but a bit too talkative. It has been awhile since we've eaten at this location and I don't think we will go back. Everything was quite pricey, which isn't really too big of a deal but when the experience leaves a lot to be desired, like cleanliness, then it's not worth spending the money to eat out.

Wish I could give ZERO STARS! WORST SERVICE EVER! Was asked to wait when we walked in for another server to arrive...10 min. When seated I had to ask twice for my replacement drink cause the sweet tea was gross sweet! Took our orders and we waited a good 45 mins for our food which is decent.They brought out the food and FORGOT my mother's food!! It was the first order she took! And it's HER BIRTHDAY!! She told us it went out with a to-go order.? So we were ask to wait longer for only half the order to come out and the Steak part would be out shortly after. This is after the entire table is half way through our meal. And not to mention I was served a COMPLETELY COLD plate of fried sea food. I asked to speak to the manager and had to wait another 10 minutes just to see her for her to say she just got there and wasn't aware of what was happening. I understand being short staffed but that should never keep you from serving quality food to your guests. I will NEVER visit this location again!

Y'all are disrespecting cows! The steak was TERRIBLE!!!! The steak was not aged at all (tasted like roast beef), not seasoned, and apparently cooked in an oven so there was no sear at all on it. It was sad, and gross! The chicken tenders were good though. The bathroom smelled so strong with cleaner I couldn't even use it. I mean it's good it's clean, but what's the point if no one can breathe in there?Steak pictured is also supposed to be cooked medium.The service was great though.

We came in not busy at all. Waited over 15 minutes was never even greeted. We walked out.