Kfc - Wakefield

By definition KFCs are not always operating to the same high standards. I can say that this one is and it reflects in the attitude of staff and that affects the chances of repeat custom. This KFC gets lots of repeat custom. If you prefer a specific type of chicken then just ask and if they have it ready then they will look after you. A really good service.

Eaten here few times and every single time items missing from order once home! Food nearly always cold n chicken watery. After a few bad or wrong meals i wont be going back.

If you get a take out option it seems the norm that the size of the chips portion is very small. This is based on the fact you have driven home to find 12 chips in a bag and it is a waste of time driving back. Maybe this is KFC policy to save money. Portions when you eat in are always bigger.

This restaurant has a clean environment with ample parking. However, the service leaves much to be desired as the staff tends to overlook customers when they are waiting to place their orders. I recently ordered the new Chicken sandwich, which is advertised on the website and on TV for $3.99, but when I arrived at the drive-thru, it was marked as $4.99 and that is what I was charged. The sandwich itself was decent, but the poor service detracted from the overall experience. There are no discounts offered for veterans or senior citizens, unlike other establishments. The staff often appear unenthusiastic and the work pace is slow. Additionally, the soft drinks are priced higher than competitors. Improving customer service and pricing consistency would greatly enhance the dining experience at this restaurant.

My husband and I went to this restaurant and as we walked past the tables, they were all dirty. It was not busy because we were the only customers inside. I thought the staff should be wearing face masks. They were very talkative and loud while preparing our food. Secondly, they should pay more attention to cleaning the tables instead of standing in the corner chatting and laughing loudly. Thirdly, when my brother asked one of the girls in front for cutlery, she ignored him. Another girl from the back had to help my brother. I was very disappointed with the team and their poor hygiene.