Tim Hortons - Wasaga Beach

Just saw a server drop a coffee lid on the floor, scoop it up and put it on the cup. Disgusting.

What can I say, it's a regular Tim Hortons, with Slow service! Most the Staff is friendly helpful. Cleanliness is average.Restrooms available for customers.Parking: Plenty of parking available but there's Lots of other stores in the plaza, it's an awkward lot and busy at times..

Last time I will goto this Tim’s, sick of people not doing their job correctly knowingly.Ordered a farmers wrap, waited 20mins for it.I heard the person making my wrap ask for more cheese. Open my wrap and it was missing the cheese.Honestly not a big deal if people genuinely forget. But she didn’t.99% of time I leave the store get 10 mins down the road and then figuring it and I beat she was banking on that.Refunded the whole order… btw they tried to refund me less than I paid. But it this point the other employee was stress so I understand that.

I semi frequently go to tim hortons but a different location, will not be visiting this location again. Service was terrible, I ordered a cold brew with regular cream and no sweetner. They added sweet cream, I politely asked them to remake it and didn't make a fuss, but I paid almost 4 dollars so yes I want it made right. The guy put up a fuss (I get it, it's annoying when customers want what they paid for) a lady remakes it. I sit down to where I'm not seen and they proceeded to start complaining about how my cold brew didn't have sweet cream. Just really bad attitude in general.

Dined in experience. I used the bathroom in this location. It was evident the mens washroom hasn't been properly cleaned in several weeks. The grime, dust, hair and stains everywhere was disgusting. Additionally, the dining room was dirty, the entrance door appeared to not have been cleaned in several days.