Papa Murphy 's Take 'n ' Bake Pizza

Shockingly disappointing. unprofessional staff, not in uniform and the entire place looked dirty. My order was done wrong and I was talked to inappropriately by the person I asked about it. I try to not be upset because I understand the food industry is tough but the store was not at all busy. Two staff members were standing on phones and talking as well.

I got a salad and half of it was rotted and and slimy which was disappointing and I thought I could just pick it out but it was a lot but I usually like there pizzas this time is was normal crust instead of thin but typically it’s good but this will deter me for a minute 6/29/23

So this is the third time we’ve called at 7:15 and 7:30 and no one will answer the phone.we live 2 mins away so decide to go there. The first time they made my son wait in line for10 mins than would not take his order. They are rude on the phone, hang up on us and just seem lazy towards the end of the night.If you can’t handle people and are just watching the clock till closing time and hurrying people than you should not be working in customer service…..This is not ok behavior ?

I stopped in to place an order at your Waunakee store. At that time he was helping another customer and when that customer's done the cashier walked away another person older gentleman came to the front of the store the phone rang took their order hung up the phone and then walked away no one greeted me when I walked in no one said anything so I walked out I love Papa Murphy's pizza but I will not get in one from your store . I was going to place a three pizza order sorry for the the inconvenience I must have put your employees through

I am not the type of person that likes to visit stores at closing time and keep people late, however to say that you stop taking orders at 730pm when you're open until 8pm is absurd. I'm not the first person to call this out. It's been happening without change for at least a year. Clearly they don't care. Even more frustrating is when you read the online responses from the company that tell the reviewer to go online and fill out their survey to get a resolution. Why would you expect the customer to do more work and complete your survey? Just another example of a company that doesn't care. It's too bad because the product is good, but at this location the service is terrible.