Panera Bread - Webster

4/5 times I get a messed up order. One of the first times I got so much attitude from one of the young managers I couldn't believe it. All the other times the employees were nice and apologetic. But still 4/5 times something will be messed up ormissing.

Came through the drive through and ordered the you pick 2- broccoli cheddar soup and mac and cheese. When I received my order the broccoli cheddar soup looked darker than it usually is so I brought it back through the drive through and both times I wentthrough I got Laurie the manager.. SHE IS ABSOLUTELY DELIGHTFUL! She fixed my order right away, apologized and added in a cookiethat was amazing. People like her are the reason I will always come back, thank you for being so kind and helpful.

Worst Panera Bread multiple get the Mac and cheese and there is literally cheese powder sitting in the lid, definitely barely cooked. Ordered bread and got chips instead a couple times. Staff is nice but food is horrible at this location.

Gross! I Eat once a week at a different Panera this one is substandard. The salad was old the strawberrys tasted like they were fermented old even the pineapple should Not have been served old. The chicken soup was very salty and very little chicken andnoodles. The service took a long time. I never give only 2 stars so i always give a place a chance but Don't eat at this Penera.

We can?t just review our bad experiences. With that being said, this is actually my first experience at this location and it was a mobile order but I had interaction with staff and between friendliness and food quality 10/10. Prices are kinda lame butthat?s Panera lol