Nando's - West Dorset

Food was good . Unfortunately chicken wings came after an hour once we finish main course. Still we are okey with food. Server follow up with food order in a good manner. Thanks guys.

Ordered on line food was quick to the table but a roll I could have broken windows with Forgot drinks order and ended up paying £2.75 for water out of the ice machine when we ordered bottled water Very quiet only a hand full of people in here possibly more staff than customers

Considering it was a Friday evening and busy the food and service were excellent I was a bit clumsy and had an accident with my wine Sharna one of the employees) helped out. Unfortunately we had no cash on us or we would have left a tip for her.

I hadn't eaten at Nando's in years, but decided to go with my friends. We were seated quickly, but the ordering process wasn't explained to us. After waiting for about 10-15 minutes, we noticed a qr code to place our order. I originally thought I could only pay with card, but later realized cash was accepted after seeing other customers pay at the counter. The food arrived quickly and was delicious, but the bathroom wasn't as clean as it should have been. There were visible dirt and tissues on the floor and walls. Despite this, the restaurant wasn't busy. As we left, we weren't acknowledged with a thank you. The food was great, but the service could use some improvement.

I have to say, like most Nando's locations, the service was excellent. I placed my order using the app, which was very convenient and straightforward. The staff was extremely helpful and went out of their way to assist me. The food was just perfect and I would highly recommend this restaurant. I will definitely be back again in the future. We also enjoyed sitting outside with our small dog.