Tap House Grille - West Springfield

The food and service were below average, but the atmosphere was enjoyable.

The ribs were slightly overcooked, but the sauce was delicious.

Good food, some dishes better than others. Service was excellent, 5 stars, would definitely return.

I love Tap House Grille, let's just get that out of the way. It's got a great interior, nicely decorated, with lots of space to move around between tables. The drinks are really good (get the Piccadilly Punch for something sweet! and the boneless wings are phenomenal (the Korean BBQ is fantastic but please bring back the Bourbon Maple sauce , the Mac Cheese is also really really good, I always have to order it on the side. Now on to the particulars of this visit. There were 6 of us, two of us ordered the Breakfast burger, both were supposed to be medium rare, both were well done. Two of us upgraded our shoe string fries to steak fries (a $2 up charge and received a few wedges of fried potato, which were good, but considering the quantity received, were not worth the up charge. One of us ordered the Rice Noodle bowl, now this person did fill up on wings and a giant pretzel first (which are great as mentioned , but they had one bit of their noodle bowl and decided not to eat anymore. Despite the dish being huge and otherwise appearing worth the money she complained that it was completely flavorless. She said the only thing on the dish with any flavor at all was the red peppers. We also had short ribs (acceptable but not outstanding , a chicken wrap (of which I heard no complaints about , and the crab cakes (which my wife loved! . This was my fifth time to Tap House Grille, and I will return, but this was my most lackluster visit so far.

I had to chase after the host in heels because he was walking so fast to the table, it took almost 10-15 minutes to get my beer, the server was inattentive.