Pizza Hut - Whittier

I waited 2 hours for my delivery and when it finally arrived, the pizza was cold. I placed the order at 7:30 and received it at 9:42, which was 90 minutes later than expected. I called the restaurant twice and was put on hold for a total of 20 minutes. I asked to speak to the manager but had no luck. I would not recommend ordering from this place as there was no customer service and the food quality was lacking.

I called the restaurant in the hotel to request serviettes, but not only did they not have any, they also did not have any paprika or cheese packets. The pizza was dry and cold, and for $25 I expected better. I don't think asking for serviettes should be a problem. I will not be returning to this restaurant.

Brief service review: I called to order a traditional dish but received the wrong item (boneless instead of bone-in). I ordered broth sticks but was given cheese sticks instead. When I called to correct the order, the person was rude and said they were closed.

So kind! the person who took our order(Shout zu teria :d) was super efficient and helpful with the menu. the food was great!

I give them 2 stars simply because the pizza was good however the service was terrible. The female employee working drive thru that night needs to learn some manners