Wendy's - Wooster

Cold frys. Crispy Chicken Sandwich must have set quite a while, not chrispy,, but hard. Staff mostly talking. Cashier forgot my ap coupon, then didn't scan it, so I didn't recieve points. My wife stood at counter for 4 minutes with no one in line, and no help for Ketchup.They had plenty on staff, just wasn't on their game.

It's been a remodel, but the service didn't get any help. Slow and usually orders are wrong. They need help. Short

Fries are ALWAYS COLD!shouldnt have to go home(2min away they should be warm still) and air fry them. The timers on the fry bin are there for a reason, STOP re pressing it once it times out!Also twice i have asked for a double patty and they charged for it but did NOT PUT ON THE BURGER.Slow down and read our screens. If fast food would remove the drive thru timers and stop acting like its a game to make a record time maybe the food would get done correctly.

They gave me a pumpkin frostie when I ordered a chocolate one, I ordered a large.......they gave me a small

Placed an order this morning for 2 sausage egg an cheese biscuits half my sausage on one of the sandwiches where still cold, like your preparing the food how do u not realize its still cold, who do you have working for you that just sends out cold