Café Mela - Worcester

I want to express my gratitude to everyone at Mela Cafe for an amazing evening. A group of around 20 of us dined there last night and it was outstanding. I made a reservation a few weeks in advance, which was easy to do, and they were very accommodating. The service and food were excellent. Despite our large group, all the dishes came out together and were piping hot. The food was incredibly tasty and the menu offered a great variety. I highly recommend trying their peshwari naan, it was the best I've ever had with a delicious drizzle of honey. Thank you again to everyone at Mela Cafe for a wonderful dining experience.

Food ordered online using cafe mela’s own website, after an hour the food had not arrived so called to see a time it may arrive, got told it would be a further wait, another 30 mins later and they said they would call the driver,...and call back, 30mins later still no call or food and they now say the food had been delivered, or should have been, gave another 20 mins and called back still not food and now claiming they don’t deliver to the area (despite doing so before and the website allowing the order), that they have no idea which delivery driver has the food, and that they could offer us the 20% off next order, which you already get when ordering online. Customer service was shocking and food never arrived, said they would refund but takes a while to reach account, and no way of confirming this. Response from cafe mela was its only just over £20 don’t worry about it.

I will now only order Indian takeaway from here. The food is delicious the garlic naan in particular, and it always arrives quicker than they estimate. They have great customer service, would recommend to anyone.

We have had takeaways from cafe Mela for many years and been very happy with the quality. However recently the quality has dropped off a cliff. Despite telling the manager about the problem there was no improvement . Over cooked fish and chicken. Perhaps the...chef has changed? Such a pity we will be going elsewhere in future

I went to this restaurant with friends and I am still surprised at how they have any customers! The first problem was with our drink order, it got very confusing. How does a bottle of rose and 4 glasses get mistaken for only 3 glasses (already poured with no sign of the bottle)? And what about the other person in our group?