Dunkin' - Yorktown

Lady working was so sweet and beautiful, drinks were yummy and cute little donut skewers to add on is a must

Donut selection was limited, what we got was good, they were unable to apply military discount because no supervisor or lead with the code was working.

Absolutely love Emily and the service she provides! We have been regulars for a very long time and she has come to remember us and our orders. She makes our drinks and orders perfect every time! Thank you for the outstanding service.

I live less than a mile away from this location so it was my go to, I would go here for years. That said, however I took almost a year off from ordering here. Coffee would taste horrible, food would be either burnt or underdone, and it was just terrible. I'm not big on complaints, I just take my business elsewhere (besides, when i tried to contact corporate with pics, I got no response. Fast forward to more recently I've been going back. Coffee has been a hit every time, the girls working there are sweet, and even the food I order has been good again! I came here to write the review about something else: ice water. In the time I've been away I've been going to other coffee places: Starbucks, 7 brew, etc. I like water with my coffee and I usually bring my own however sometimes time doesn't allow so I order one from wherever I'm at. I'm NEVER charged for water. Today I go to Dunkin and they say they have to charge for water. Cool, it's 1.11. Still kind of cool but 1.11 is steep for sink water and regular ice. The kicker was, it's a medium cup. I get we have to maximize profit or whatever but SINK WATER??? They say this is a corporate decision and had I had the time I'd have gone in and spoke in person (they said they were in today . My other thing about this is: if we're gonna charge, can we add a cup of water to the app? I have to order it in person because there isn't an option for it.

Sheneka had great customer service! Very quick with the drinks and pleasant to talk to. Well done!