Atrium - Albufeira

Well I am not a fussy diner by any means,but we were asked in by the man outside who said all the food was fresh,(not true frozen veg)shown to our table by an arrogant and surly man I assume was maybe the owner or head waiter ,another man took our drink order who was equally as rude and abrupt. The head waiter came back to take our order (never see him again until bill paying time)food was served by another man who had not even taken the order did not have any cutlery as I had used it with my starter when I asked if I could get a knife and fork it appeared to be an inconvenience but I let it go. No person asked how our food was during the whole meal the customer service was appalling with no attention to the customer at all.The end of the evening when I was greeted with would you like a desert I said no just the bill please, 10min later I got up to see what was going on and told to relax as we will come to serve you(that would have been a first) bill finally came with over the top references to ok boss yes boss no problem boss (sarcasm) which made me very angry I thought that was completely unacceptable I have been in the catering trade for 20 years i know how it works. Apart from the take it or leave it we couldn't care less attitude the food was bland and underseasoned.

Viewing the menu outside and a tourist walking by highly recommended it from their own personal experience. Decided to try it. The positives Lovely building if a little dated and old fashioned. Great location in the Old Town. The negatives All 3 of us did not enjoy our meals. The bread starter was okay but do not see the point of the mass produced little spreads of pate and cheese. Seemed cheap. Tuna steak was very very salty and the carrots looked like they were straight from a tin or frozen....not fresh. The mixed kebab meat was tough and inedible. The seafood rice ...though sure this is not what we got we got ....was tasteless and full of shells. Huge pot for one person which was mostly left full. The service was okay though it was hard to determine who they were as no uniforms, very casual looking. The complimentary port at the end was not the best On leaving we heard a ding dong in the kitchen. We expected a fine dining experience but it did not meet our expectations. The interior could be special but using supermarket salt and pepper condiments seemed cheap. The food was not high quality. Our worse meal in Portugal. On leaving our friend spotted others checking the menu out and advised them not to bother. The street canvasser person told her to stop it but didn 't seem to be too bothered when a person told us to go in.

Beautiful room and the Fado music was so atmospheric. The food was lovely, but be aware they offer you bread, pate and spread but this is not free and will be added to the bill along with service charge. Still well worth the cost. The clam and pork cataplana was really tasty and plenty of it and the Portuguses swordfish was exceptional too.

Restaurante tradicional português ambiente perfeito com varandas fofas e comida saborosa e fresca 5*. Uma visita obrigatória quando estiver em Albufeira

Jantar em 24/10/2023; cozinha típica portuguesa muito agradável, ambiente fantástico, uma noite muito agradável com a minha esposa!