Waterloo Ice House - Austin

We absolutely love your food and place, but can y’all stop putting aluminum foil down on the bottom of your to go boxes. It makes the food taste like foil. Please stop!

Jalapeño poppers were incredible, never seen them like that before. Great queso but chips break too easily. Good atmosphere, super friendly staff.

The food is good and the scenery is good but besides that don't drink anything unless it's poured in front of you or opened in front of you and since when does beer taste like window cleaner, and my jalapenos and beer arrived when I was done eating, I think some waitresses should work where they don't deal with people like a dumpster tech. Nice place not nice place, tread careful if you detect you've been chosen to be treated like trash just leave, you'll get better service at a biker gang bar.

Our waiter did many things that I feel like we 're wrong. After he took our drink order he left and didn 't come back for a long time, he was outside almost 10 min playing with the dogs. Had to flag someone down to get him. When he finally came and took our order he made offensive comments about how much food my teenage boys were ordering. When he came to give us our check he fat shamed my son 's and said I 've never seen 2 people eat all that . They ordered a full stack of pancakes with a side of hash brown.I was offended and my boys were FAT SHAMED. They are 6 2 ' and 6 3 ' 17and 19 yrs old. He wouldn 't stop being RUDE and obnoxious about it. So rude. If I could give zero stars for service I would

Great food at a reasonable price, incredible service from friendly and attentive staff, and a great shady play area for kids in the back. We come here once a week and we're never, ever disappointed. The salads, catfish, and nachos are awesome!