Big Q - Basildon

This is the best fish and chip shop in the area. I have never had any complaints. The staff are funny, the portions are large, and the prices are very good value.

The food at this restaurant is average. The service could use some improvement. There was no greeting, no smiling, and minimal interaction from the staff. It's important to treat customers with respect in order to keep them coming back. I used to frequent this place years ago and the staff would always greet me warmly and ask what I would like. However, during my recent visit, I felt like I was inconveniencing the staff. I will not be returning and would not recommend this restaurant.

I had excellent fish and chips once again. This is the only place in Basildon that I will go to for this dish. I highly recommend it.

I have used this chippy years. Over the last few months the quality has Been declining Today the fish and chips I got were uneatable. I was offered free food on my next visit but I feel the staff must have known how dry and stale the fish was and therefore should not have served it, so I will not be going back again.

First visit as other chip shop has been demolished. Warm chips, fish pretty tasteless. Cash only , no fish ready so have to wait for the frozen fish to be taken out of the bag!! No wonder it’s empty, never again.