The Panda Chinese - Bathgate

I’ve been dining here for years, and it never disappoints. The food is exceptional, and the service is consistently excellent. I always rate it 5 stars across the board: Food: 5, Service: 5, Atmosphere: 5.

Meal Type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5

Awwwhh am so disappointed! Somethings changed here, new chef? The food was terrible, chicken balls were burnt to a crisp, the fried rice was white, and the sauces have changed, gravy like slime, sweet n sour sauce was like water, my rice was swimming!! Such a shame, used to be the best in town, now the worst. Food: 1 Service: 5 Atmosphere: 4

First time I’ve ordered from Panda (about 10 minutes ago). OMG! Chicken curry tastes like a tesco ready meal! Sweet and sour, pale, not much flavour and jammy taste. What a waste of £30. Service: Take out Price per person: £20–30 Food: 1

Appreciate your reply, maybay get a takeaway in future Food was lovely, absolutely no issues at all with that however young man that served us didn’t explain the menu properly and therefore ended up costing me more money which I was annoyed about. Specifically asked if they do half portions as the small ones on menu i personally thought were quite dear for what my Daughter would eat, nearly £10, and they don’t have a kids menu. I pointed to the ‘panda curry’ £7.20 on menu (I did NOT point to the small plates option) and asked if they could do a half portion of that to which he said he would go and check and came back after a few minutes and said yes that’s fine. On receiving the bill (which is not itemised) couldn’t work out why was more than i totalled up, so I asked him to break it down for me and turns out it was because I was charged the small plate price which was over £9, at this point a woman who works there also came out and explained a bit better to me but I was still annoyed that his mistake cost me more money and they never honoured it as most places do when their staff tell the customer something different to what they received, I appreciate he was new or so I was told, and I genuinely do not mean any malice but for me personally it’s good sound business practice to keep customer happy and honour mistakes, it wasn’t a case of us being ‘at it’ to try and get a reduced bill as I don’t mind paying for good quality food, it was more the mistake and confusion it caused me as I have autism so it really makes it difficult for me when something is not presented clear to me. He got our order mixed up and instead of giving us half portion of panda curry which is what I asked for and what he said he would go and check, he gave us a small plate which comes with rice even though I never asked or pointed to that and I also asked for a portion of rice to go with my chicken satay but never got that as he must have been confused over the small plate with rice: it just caused me unnecessary annoyance having to sort out the confusion/mistake which does not add well to a restaurant experience and me having to pay more than I anticipated, really put me off returning which is ashame as food is good.