Subway - Benbrook

Sat for dinner and was nothing that you can catch. then she made my sandwich barely flesh. I paid for a big drink and to my surprise were all so out and they were not interested. I went home with a warm gatorade and a cold sandwich. you will find this place they need new employees and new manager as well. I would have gotten 0 stars, but I can't

The worker was nice, but that was a terrible experience. talk about slow! can not recommend that someone comes to this place.

When I went to eat there with my family the girl in the drive through was extremely rude, along with the area supervisor. We not only waited 15 minutes for our food we had horrible customer service. The girl snatched my money out of my hand, and shoved our drinks in my car window so fast and without warning they almost hit my face and spilled. She shoved the food bag the same way into my window. When I looked at her with shock written on my face she opened the window and said do we got a problem , this being the first time she even spoke to me. Make matters worse my food was ice cold and had no meat on my sandwich. I called to complain and the area manager called me back, basically told me I was wrong and sounded way to contradicting. This location used to have the best service. Not any more.

The hours were updated 6 days ago showing it closes at 8 but I showed up at 715 and like usual they were closed. This place is never open it seems.

December 27, 2021. Around 5pm. Stood there ready to order for over 10 mins. No one came out of hiding to help. Had to go elsewhere. I live less than a mile from this location but had to go to the Bryant Irvin location. Not happy.