Mcdonald's - Blaby

Today, I only stopped in for a drink and a snack at this restaurant. Unfortunately, the service was quite slow, with many people waiting. The fries had to be cooked, which is not necessarily a bad thing because it means they are fresh. However, I believe my hot drink must have been sitting on the side for a while, as it quickly became cold. Despite these issues, the chips were tasty.

Every time I go to this McDonald's location, they always seem to forget something or mix up my order. It has happened the last three times I have been there. The first time, they forgot to give me sauces for my chicken selects and cheese bites. The second time, they gave me the wrong items and shortchanged me by 5 GBP. Today, they finally got my order right, but once again forgot to include the sauces. This seems to be a common occurrence at this McDonald's and at the Meridian Business Park location. I have stopped going to both places and started going to a different McDonald's, hoping for better service. It's frustrating to have to double-check my order every time I visit. It shouldn't be difficult for a company that makes billions of dollars to ensure that they include all items and sauces in the bag. Maybe they should invest in some training for their staff. Imagine going to Domino's and having to open your pizza in front of the staff to make sure they didn't forget to add the chicken, something that has never happened at Domino's.

Whenever I order delivery from this restaurant, they consistently get an item wrong, even though it is correctly listed on the receipt.

Make sure to always double check you order because they always get it wrong

Thank you to NADEEM ! Made me feel very special! Customer service was excellent! I will definitely recommend to friends and family !