Caffe Nero - Bournemouth

This store has enjoyed a renaissance under manager Georgia, who has really pulled things into order, following a few difficult transitional years. The store is now very clean and well maintained. The coffee is excellent. Lily, in particular is a quite fabulous barista, who always prepares my mocha to a very high standard. It might be a corporate /franchise—type entity but this is the best coffee shop in central Bournemouth.

The service was fast, and the cashier was friendly. The toastie I ordered was hot and delicious. Additionally, there were easily accessible toilets at the restaurant.

The café has undergone some changes recently, which have been a bit unsettling. However, the customer base seems to have returned. The barista with red hair made me a perfect mocha - just the way it should be. Thank you!

Just a tip for the staff. Look at them when you’re talking to customers. I’m trying to point at a cake and the woman had her back to me. Attitude was awful to be honest. I won’t be back.

Excellent service very friendly staff. Short queues. Very clean restaurant, food and drinks were excellent and good value for money