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Contribuisci feedbackReally good boba in Burbank really amazing bomb food friendly staff good service will be back soon definitely recommend this
Mon 9/11 3:30p. Ordered food and every single thing I asked to have removed from the order was still on there (tomatoes, onions, etc). I asked for water and didn 't get it, had to remind them of that. Had to repeat each item I ordered to the guy at the register. I asked him if they had balsamic and he said they only had arugula and lettuce. When I brought the mishandled order to them, the shift manager got snippy with me like I was inconveniencing them. I tried to select the easy fix where they scrape the unwanted items off my food (which they offered to do), but they responded poorly to that so I had them remake the whole order (which they also offered to do). Having a 20 year old girl try to gaslight me into thinking a screwed up order is my fault was wild. It was even more wild for her to tell me I didn 't want a solution when they offered to remove the incorrect items, then balked at the prospect of actually doing it when I said okay, let 's do that. Like huh? Why even offer that solution then?The girl then brought up the issue again when my food was finally corrected and tried to get defensive AGAIN. I 'm ready to take my food and leave, I don 't need you to rehash the same excuses from five minutes ago. Overall, this was an extremely cringe experience. I genuinely don 't understand how the incompetence level could be so high on all these basic service levels? It 's embarrassing. I did get to speak to the new-ish owner of the place and was told he would speak to the young woman. Hope they follow through, but if there are no consequences, then this randomly terrible service at an otherwise respectable food spot will continue.I understand and empathize with new employees learning the ropes (like the young man who took my order) but the incredibly out-of-touch reaction from the shift manager is inexcusable.
Loved the service and the drinks were amazing! Thank you ladies!!
I bought lunch yesterday from TK Cafe thru DoorDash! It was easy to order and I appreciated the customization for the drinks.For the entree, I had the curry chicken bowl with white rice, which was so flavorful and filling. I couldn't even finish the bowl! The curry had a little bit of heat, but it was nice savory. I wished there were more veggies, but overall, the bowl was very yummy! For the drink, I had the brown sugar milk tea with boba, which had a strong tea flavor. However, the tapioca pearls could've been chewier, but that's just my preference.I'd definitely order again from TK Cafe and try more of their drinks food. And I'll have to make an in-person visit, too.
A 4.5 for this great little spot in a small plaza. We came here on a Friday right after the lunch hours. The interior isn't very big but there was a table open for us. Like many of the restaurants as of late, the trend seems to be you place your order at the counter, then they'll call you to pick up at another station when it's ready. The young lady, whom I believe is the owner, since she told me TK are her grandparents' initials, was working the front line and was very pleasant and patient as we studied the menu. Shortly after we sat down, the food was ready, which was great for hungry people. The spicy crab sandwich was the best part of lunch. Served on a soft croissant, it had the perfect amount of mild heat and full of flavor. The pesto with chicken sandwich was served in a fresh and soft ciabatta bread. The pesto flavor was bold, the chicken was chopped and tender, all topped with gooey melted cheese. Delicious! These 2 sandwiches were what we knew we wanted and both comes with a bag of chips, but the 3rd item was based on their recommendation, the BBQ pork bowl. It was served like a poke bowl, with vegetables, rice and diced Thai style pork accompanied by a sweet sauce. It wasn't bad, had a lighter sweet flavor but wasn't our favorite. Next time, we'd stick with their sandwiches. Everything is self serve including busing your own table, so there wasn't much interaction with the staff compared to a full service restaurant. Still, next time we're in the area, we just might pop in for another spicy crab.
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