Banyan Tree Grill Fairmont El San Juan - Recensioni

Ran out of food. Closed early. Ignored our resy. Disaster.

We should up at 8:05 for an 8:15 reservation . After wandering around trying to find the grill area and being directed twice incorrectly we finally found a bart...

1 hour and thirty minutes to be served two burnt hamburgers not even the ones we ordered from the menu. The ironic thing was the hummus came out 20 minutes afte...

We went to the restaurant, but it seemed like the bar had closed for the day. A coworker tried to find someone to serve us, but unfortunately had no luck. We tr...

The service was terrible. We waited for over an hour without being served, while other customers around us were being seated and served promptly.