Pizza Palace - Cedar Lake

I 'll get the main reason for this score out of the way: They made a mistake on my order, insisted that they didn 't hear that on the phone when I first called. They refused to make what I know I ordered (claiming there wasn 't enough time despite being 90 minutes before close). They offered no apology or refund. The customer isn 't always right anymore. Certainly not here. I was polite and gave them a chance but they were so instantly defensive. Place looks like a dump, inside and out. Bad lighting, unclean floors and ceiling, wouldn 't be surprised if it all ends up in the food, too. Don 't bother with delivery, it takes longer than Pizza Hut. Stuffed pizzas are made without sauce on top too... not a deal breaker but it looks and tastes so wrong. Thin crust was passable. Toppings like fruit and vegetables don 't taste fresh either. The pizza sauce is quite sweet, but it is the only good thing they have. Mediocre food, poor service: don 't waste your time. Go elsewhere unless you love how this pizza tastes (you can make better at home with groceries from Dollar General).

This is my childhood stop. I fell in love with their food in the 80's and man, its been 30 years and their food is nostalgic, delicious, fresh, and made to order with smiling faces! I hope you take the time to enjoy this place as much as i have. Thank you pizza palace for remaining a great place to stop everytime i come home!

Seriously the best au jus for the beef sandwich I’ve ever had. Great pizza too. Also love the chef salad

So I order from pizza palace for years I have been living in the local area for over a decade ordering from pizza palace and every other local places in cedar lake. today really broke my spirit because I will no longer be doing business with this company. I placed an order for a family sized half sausage half cheese pizza and after tippin the driver and getting my food the whole cheese side was burnt the crust was to hard to feed to my kids it looks to me like they had a cheese pizza already made so they cut it in half and put it with our sausage pizza witch was a lot fresher and taste was on point as usual but all I could taste from the cheese was burnt dough.so when I called back to rectify the situation the woman who I believe is the owner told me she watched my pizza come out the oven and it was perfectly fine so I asked her if she was basically calling me a lier to which she responded and said well are you calling us a lier. She has very poor customer skills and the pizza here had gotten worse and worse over the last year or two. DO NOT GIVE PIZZA PALACE YOUR BUSINESS THEY DONT CARE FOR THERE CUSTOMERS AT ALL AND ITS SICK THE WAY THE WOMEN TREARED ME. So just a heads up this business does not deserve to stay open in our local area anymore. OUT WITH THE TRASH IN WITH THE NEW

Based on a number of good reviews we ordered a large pizza from Pizza Palace not having ever been there before. We Like to support local small businesses, so I wish I could give them a positive review. But I can't. In a word: the crust was so bad that it was inedible. Soggy, thick cardboard comes to mind. We ended trying to eat a bit, then pulling the toppings off the pizza (lots of cheese, plus chunk sausage and green peppers) and saving them to use as part of some other meal. In addition, the cheese, while very generous (a plus) was not cooked enough: no hint of bubbly brownness. But the crust edge was overcooked, some of it was very dark, though admittedly that did make some of it crispy!