Starbucks - Charlotte

My go to for breakfast on the go!! Caramel machiatto for me!!

I had an amazing experience here. Nancy was so nice and friendly and made our drinks so personal. I have never experienced such excellent customer service.

This trip to Starbucks lifted my spirits because I was treated to the best customer service I’ve ever experienced. Nancy put so much effort into making sure we were taken care of, this was such a good experience.

This place needs to be closed down, this is an embarrassment of Starbucks name, I have already reached out Starbucks and they will review and might revoke their license, unprofessionalism, rude and always out of everything, oh wait and wait times 30 minutes.

Our experience at the restaurant was awful. When we arrived, the barista was on the phone and didn't acknowledge us or greet us. She continued to talk on the phone for 2 more minutes before finally telling us that the system had already been shut down, even though it was only 5:10 pm.