Panera Bread - Cincinnati

I frequent this Panera very often as it is rather convenient although they are always rather confused by my order and always slice the bagels oddly. So oddly that I often fear when I open my brown paper bag for the state of my bagel I also have this weird feeling that none of the staff want to be there. Although there cookies are good.

The restaurant has a clean and welcoming atmosphere with attentive customer service. I loved the avocado sandwich and the banana smoothie. The portions were so generous that I was too full to even move. The prices were a bit higher than I expected, but I think it's because of the large portions they offer.

This restaurant is located in a captivating city setting with charming old buildings surrounding it. Although it only offers street parking, the interior is bright despite its dated appearance. It is known for serving drinks made with Cane Sugar syrup behind the bar.

Whenever I’ve placed an order onsite the staff is awesome, but whenever I place an online order they always seem to forget something. Whether it my sides of sauces, forks/spoons/ straws, or special order to slice my bread. This is frustrating. Today I ordered online and the delivery person didn’t bring my straw for my drink and on top of that they left my food at the front door of my business. Instructions were for them to call me and that didn’t happen. I think they contract with Door dash so maybe that’s part of the issue so maybe they need to re think using Door dash. My coworkers and I have ordered from Panera for a while now and we’re simply going to take our business elsewhere as we’ve deleted the Panera app.

Jess (I hope she isn’t really a manager) was absolutely rude and disgusting. She seemed inconvenienced by my order off the rip and just blatantly rude. She was sniffling and wiping her nose on her arm repeatedly… Honestly she looked like she was on drugs and judging by her attitude hitting withdrawal. If your sick… GO HOME. Should not be around peoples good sniffing and wiping your boogers all over yourself. (Blow your nose, wash your hands)By far the worst Panera I ever visited. Don’t even bother going into the restrooms, you’ll regret even eating at this location. (Doors don’t latch, toilet paper sitting on little garbage, toilet paper all over the floor, sink was disgusting) honestly it would be more sanitary to pee outside and use hand sanitizer.Note: receipt said Mariyah but the gentleman making food said her name was Jess