Tim Hortons - Colwood

Not even one star to this store. Very rude behavior of manager and wrong order served, instead of egg in bagels, they served sausage to person who never eat meat in life. When asked the manager, she talked very rudely. When asked to correct the oder, she mermer stupid while making it correct. Management should take strict action against her. Never came to this location. Pathetic service.

My friends and I each ordered separately and each of us received wrong menu items I ordered the new Caramel Toffee Cold Brew and received essentially just milk and ice in a large cup while my friends were given different wraps than what they ordered.

This place has gone down hill and crashed harder than any place I’ve ever seen. Nothing in the case. No bread for weeks. I got a cold grilled cheese just today. Everyone I’ve seen come through these days has sat there frustrated waiting upwards of five minutes for their orders. What HAPPENED to this place?? It was once so great!

Ordered ice capp they mixed regular milk instead of cream.Staffs were eating at the front in front of the customers using foul language to each

Waiting over 10 minutes for 2 take 10 coffee packs. The floor is sticky and I haven't seen anyone cleaning since I have been here.