Baskin-robbins - Cookeville

Came in for after dinner dessert at 9:45. My mom and I were excited for cappuccino blast only to be told they couldn’t use the blenders anymore for the night because they close at 10. Put a sign up that says you can’t use a blender after a certain time if that’s the case. My eight year old sampled two ice creams and ordered a cone and I ordered my two other littles a cone. Then I asked for a coffee cone and was told they already covered it. Okay, why are you covering ice creams while we are still ordering?! So I left with three cones for 6 people. It was so disappointing. I was tempted to just drop the three cones and leave. They locked the doors promptly at 10 pm.

IF I COULD GIVE A 6 star I would!!! I have an Aunt and uncle who live in Cookeville, I’m from Wa state. Every time I visit since 2018 we go at least once and get ice cream from here. My first visit in 2018 I had a met an employee, Tyler. His genuine smile, love for his job and knowledge of the product, all made him in my experience, there memorable. Every time I go back in, he’s there and remembers me, greets me with his contagious Smile that lights up the room. Fast forward to 2023 and he was working when we went in on January 24. We were happy to see one another on my annual trip and began talking. After about 4-5 min of chatting and then sampling some flavorsTyler humbly told me he had become THE OWNER of that store! I was so excited for him,!! He the youngest franchisee in the history of Baskin and Robbins. The manager was working as well, and she was a delight. As we talked, she told me that he not only was a great worker there and owner, but also equally amazing employer she was actually the one who trained him. If you are in Cookeville I highly recommend going in and getting ice cream not just because it’s some of the best COOKSVILLE has to offer but to support my friend Tyler and his endeavor in becoming the owner to several stores and making Baskin and Robbins not only my favorite ice cream stop while visiting but yours as well!!

Daiquiri Ice for the win!!! Have not had that in 25 years! Bring back Margarita Ice next!!!

In town visiting and stopped for ice cream and what a very nice location, clean and friendly service.

Had a wonderful no added sugar ice cream. Very nice people and a great location. We will definitely return.