Mcdonald's - Durham

I frequent this McDonald's because it's convenient on my way to Duke Medical Center, and I prefer my food to be warm when I arrive. Unfortunately, this has been the worst McDonald's experience I've ever had. Their hours are incorrect, the card machines don't work, and the employees are rude. My orders have been wrong multiple times. During my last visit, I arrived before closing, but no one at the restaurant seemed to notice me. I drove up to the window, and the staff were just sitting there eating without acknowledging me. I ended up leaving in search of a location with better management.

Why is this quarter-pounder falling apart? You can see right through the patty!

Mcdonald is on the planet. expect them to be ignored and have their order wrong. especially after about 6 o'clock. they can watch how a fish tank people drive waiting and not get service let alone be recognized. the customer service is comparable to auschwitz. do not go to this mcdonald when they appreciate their time. they take out the fast food. 0/10 is better hit by a truck.

There is nothing quite similar to being ignored and then getting an eye roll. when I direct the attention of the staff to me that my order was wrong. I visited on 10/15/22 at 17 o'clock and that was my experience. it is quite obvious that the young lady who acted on this wise does not want to work there. I'd rather go business with people who are nice to me.

I don 't know why they advertise this as 24 hours. They will literally let you sit in the drive-thru until you go away, even with the lights on and workers inside. The most recent time, they claimed to be taking orders from the window and were apparently making one order at a time before taking the next one. I left after about 20 minutes of sitting in line. Never seen anything like this place before, it 's a bad look on McDonald 's to have a place like this allowed to be open.