Thyme Matters - El Paso

The food, service and ambience is always perfect! Great customer service. I ordered the shrimp diavola and it was amazing!

Made a reservation for a party of 8... after consuming more than $600 on drinks and appetizers charged some of the guest a sharing fee of $8 each for a sandwich! Never heard something like that before... waitress very rude and manager unhelpful!!

Our wonderful friends from LA visited us, and we decided to have dinner at Thyme Matters. They were impressed by the high quality of the food and service, especially coming from a metropolitan area. We all enjoyed our meal and the sophisticated ambiance. Definitely a 10 out of 10.

Zero stars . We just left the restaurant after the excitement of celebrating our anniversary. As my spouse was eating there was a LONG HAIR in his meal . He literally pulled it out of his mouth like a spaghetti noodle . I was very kind and notified the waiter in a discreet manner as to not cause a scene . The manager acknowledged this as well and the fact that this happened. This is unacceptable . The bill was $130 plus and his meal was replaced but we paid for it . I couldn’t stomach to eat my own meal after this . We were gracious and generous with our response and did not demand much but weren’t really truly respected . The fact that this happened with such a high bill is truly telling of the condition of care this restaurant regards to their patrons . This kitchen and hygiene is of concern for illness . Clearly , no hair nets are being required and who knows what else is going on in the kitchen . We were not compensated at all but given a free piece of not so good cake and sent on our way . Completely, disappointed and sad that the evening was ruined by such a disgusting experience. What seems shiny , fancy and pretty on the outside isn’t necessarily of good quality .

Never disappoints! New menu, great ambiance, service was awesome! Waiter was great!