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The manager Peter is the worst, most unprofessional manager I've ever come to know! |Extremely rude and unhelpful, with no knowledge of how to run a restaurant....
leggere di piùI'm going to give it four stars because the kids and adults that work there are doing their best it's a clean restaurant and if you like Pollo Tropical you will...
leggere di piùFeb 8th at 4pm, there was a light drizzle today and because the employees did not want to mop they closed the entire dining room. There was no storm just 1 hour...
leggere di piùI arrived at 11:05 and didn't receive my food until 11:25. I waited in line behind 3 cars because the service was slow. The cashier was not attentive until I as...
leggere di piùThe staff tried to make the best of the situation and were as helpful as they could be. However, I was extremely disappointed with my overall experience. To top...
leggere di piùThe staff at this restaurant is top-notch. They are always on point and efficient when I come for curbside pickup, which is usually twice a week.
I may be going against the norm with my review, but I have to say that I was pleasantly surprised by this restaurant. Despite driving past many locations since...
leggere di piùI tried Pollo Tropicana for the first time and ordered the Family meal for my family of four. We were impressed by the generous portion sizes, especially the Gr...
leggere di piùThe employees are always so nice and helpful and do their best even when short staffed.
I got the delicious vegan Tropichop with Beyond meat alternative and my daughter got the vegan wrap! It was very tasty and satisfying. The portions are great an...
leggere di piùEvery time I go to this restaurant, they always seem to be out of multiple items. The portions are not balanced, as seen in the photo below. The churrasco tropi...
leggere di piùI absolutely adore this restaurant, but my most recent visit was disappointing. My order was incorrect, but when I returned to have it fixed, they corrected the...
leggere di piùWent to the drive thru, they forgot to give us a side, so I ran into the restaurant to get it it happens). But my reason for 1 star is the lobby is disgusting!...
leggere di piùWith my review I may be going a bit against the grain here. I have to say I?ve drove past many of these locations since moving to Florida and finally after 8 mo...
leggere di piùI waited 45 minutes after placing my order and received only table scraps. When I asked for a straw, I was told rudely that I had to drink from the cup because...
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