Five Guys - Frederick

Customer service was fantastic. I got a little hamburger all the way, and had some of my dining companions' fries. They're generous with the toppings, especially pickles, which is awesome, but I thought the burger was mediocre. The fries were good. The peanuts are fun, but I don't get it. I probably won't go back here.

I understand that I shouldn't have very high expectations from a pickup order at a chain fast food place, yet it's a real bummer when you add ketchup to your sandwich in your online order, but there is none in it. There were two hotdogs in my order, none of them had any ketchup in. Missing toppings has happened a lot for me at five guys (not just this specific store). It would be great if they could double check the toppings before handing it out to the customer.

Stopped by this location on a whim while traveling, and was very pleased with my decision. I placed my order online and it was very easy and quick. It said 7 minutes for pickup and I arrived after about 12 minutes and had to wait 10 minutes or so for my food despite there being no one (literally NO ONE) else in the restaurant. That was my only complaint. I ordered a little hamburger and little Cajun fries. The burger was cooked perfectly it was the best burger I've had at a fast food restaurant. The fries were good also, but a little too spicy. Employees were friendly and the restaurant was super clean. Convenient location right off of I70.

Service was good . a little slow. Lobby was a mess. Stuff all over floor.

Good burgers jus mt hope they don't keep going up in price