Suggitt's Ices - Hambleton

Always a pleasure. I always go for three things nostalgic tuck shop sweets, the best ice cream in Cleveland, and the fantastic two ladies who brighten my day with their banter.

We have had ice cream here several times over the years when visiting family in the area. Suggitt’s ice cream never disappoints. They only do home made vanilla but when it’s this good you don’t need any other choice. We were so pleased to revisit recently and enjoyed ice cream in a cone with a flake.

We popped in this shop while being on a day out with some residents from our care home. One of our ladies was on a wheelchair. I supported her to sit at the table with the others and moved wheelchair in the corner. Then I asked one of the owners is it ok to leave it there (the cafe was empty that moment). What a nice answer I’ve got: “Actually we don’t have space for it!” With the grumpiest face I’ve ever seen. I asked should I leave the wheelchair just outside on the street while ladies are eating. After this I was kindly allowed to leave it at least till the other visitors come. Never again with this attitude for vulnerable people!!!

Didn’t like the fact the man serving was handling cash and then ice cream cones/flakes. Hygiene should be a priority! Last time we visited there were two friendly ladies serving one wearing plastic gloves to handle the cones etc. The other to take payment.

Remember this ice cream in my childhood.... so back in the area thought I would visit for a bit of nostalgia! One of the hottest days of the year, but happily queued for 20mins as the queue was a good sign. How wrong could I be! The older man behind the counter (yes only one person serving) was beyond grumpy, no interaction, handed over ice creams and took the card payment.... I made some small talk but got no reaction. How can this be a 21st century business, the ice cream is ok (no advancement into extra flavours), but certainly not worth queuing for. Served from a run down environment with a staff member/owner who clearly doesn't like customers. I like to support local business especially now, post lockdown but this great part of the country deserves better. Never again! Advice spend your money elsewhere.