Starbucks - Harrisonburg

The staff here are fantastic! They are always friendly and cheerful, even early in the morning. Thank you once again! And a special shoutout to Jacob, the coffee here is always top-notch!

I had a complicated order due to teenagers trying TikTok drinks. The man at the register was very patient and polite. The service was great and the drinks were delicious. Much better than if we had ordered at the drive-thru.

Baristas are super kind, efficient, and inclusive! Customers can be a bit rude, but it is a college town. I love going here though

Do Not Waste Your Time At This Location . Go to the other store less than 5 minutes away. They can actually prepare your drinks properly. First thing in the am and not a single other customer, barista made horrible drinks. Poured a cup full of barely warm milk and didn 't leave enough room for espresso or anything else. Made a huge mess all over the cups and just put an extra cup over it and then spilled stuff all over that cup. I think this poor attitude towards customer service and a quality product probably stems from the management. When we gave our drinks back and asked for a refund, she didn 't seem to care at all. When I called later in the day to speak to a manager the person who answered the phone was like yeah, I already heard about you . When I said I think I should just call Starbucks, he said yeah, the number is somewhere. The bad customer service comes straight down from the top. The other Starbucks employee said that out situation happened more than you would think and they weren 't surprised about our experience. PLEASE SAVE YOURSELF THE HEADACHE.

Beautiful little Starbucks, right in front of JMU's famous lake. Has a view of the huge fountain and the vibe is very warm, like their coffee. Lot of college goers with their laptops and coffees. Cosy and neat, will visit again.