Subway - Kent

I had a very negative experience at this restaurant. The staff had a very unprofessional attitude towards me, did not even properly pack my sandwich, and lied about using a coupon that had not been used.

This was a terrible experience. The staff had a very unprofessional attitude towards me, didn't even pack my sandwich, and lied about a coupon being used that never actually was.

I have visited this restaurant three times and it is probably the worst Subway I have ever been to. There is an older lady who always serves me, and I have hoped to see another employee make my sandwich on my last two visits, but it is always her. With no disrespect intended, she could use some retraining. The sandwiches she makes are terrible. I always order a tuna sandwich, but she only puts two scoops of tuna on a footlong and tries to stretch it out, leaving a quarter of the sandwich with no filling. She skimps on the veggies as well, only putting on two tomatoes and four pickles on a footlong. As a result, the top half of the bread ends up thicker than all the fillings. If you encounter her at this location, I recommend walking away. In general, I would suggest avoiding this store altogether. At this rate, I don't think they will be around for much longer.

This particular location refuses to honor Subway coupons or discounts in app. Go else where.

Ordered through the app for the Buy one get one 50% off deal. When I went In, I realised I was still charged full price. I informed the only lady in there, that made my food, and all she said was idk sorry when I asked if there was anyone I could ask about the issue she again just sated idk sorry if you don 't know much about how to help a customer or information about how to correct certain charges you make, you probably shouldn 't be working there. Very poor service, lady seems miserable working there and not very welcoming.