Marriott - Lambeth

We were celebrating my wife's birthday and decided to purchase a balloons, card, and cake package for 60 pounds. Despite the package being scheduled for delivery at 9:30 AM on the 14th, only the cake arrived. When we informed Camila in the afternoon, she not only waived the charge but also personally retrieved the balloons and card to deliver them herself. This exemplary conflict resolution surpassed our expectations. Unfortunately, Karla, the supervisor, and the restaurant manager provided no apology or resolution for the mix-up. It was disappointing that after a series of rudeness, they did not even take care of our check. As a patron paying for four nights at the hotel, a gesture of courtesy, such as comping two beers, should have been the minimum expected. Jorge Cadena PUBLISHER 15 Heron's Flight Place The Woodlands, TX 77389

Old county hell building very historical. Next to the London Eye and across the river from Parlament. Nice restaurants but small bars. Some rooms are quite a walk from the lobby and elevators so if you handicapped I recommend you ask for close to the elevator

I ordered a cheeseburger cooked to medium doneness, but instead received a list of issues. I mentioned to the server that at an independent restaurant I could get a medium burger, which seemed to upset him. I ended up ordering the fish and chips, which was just okay. As I continued on to Surrey, I decided to send a few pictures of cheeseburgers to the uninformed server. My request was never denied.

Nice service and the meat is outstanding. I want there with my daughter and we had a good moment. Better to book in advance to avoid disappointment as the restaurant is famous and close to the London Eye. After 8pm is a quite and lovely place with a river view. Enjoy !

I was in a bit of a hurry, but chose to eat here because i have good memories from the past, and it was convenient. I was a bit ocncerned that I may sacrifice qualiy for speed, but that was not the case I went for the 2 course pre theatre supper, which was excellenrt value as it included a cocktail. The salad as a starter was an interesting blend of items around a fennel centre, which went suprisingly well with the bellini sharp taste in the dressing against the sweet cocktail The pork belly was cooked to perfection Eveyrhting arrived in good time, so I was able to get away when I needed to, withoutfeeling rushed or panicing from them being slow. The two servers, Anne and Malu, were very professional and also warm and friendly a rare thing to get right