Papa Johns Pizza - Lynchburg

Messed up my order on a delivery and wanted to require me to drive to the store and show them their mistake before making me a new pizza. Also refused to refund delivery cost despite the fact I was now having to drive up to the store (on Valentine’s Day) to get a fix which was essentially going to take an hour. Lesson learned, next time order local.

Put on hold for over 15 minutes and had an issue with my order and never got through never ordering from this location again due solely to the lack of customer

On New Year’s Eve I ordered 2 pizzas and a brownie and my husband came home after waiting over 2 hours with a brownie and garlic knots(no pizza). They apparently were just giving out random orders and ran out of pizza dough and it was an absolute mess. I can’t get ahold of anyone there and am out the money. Will never ever order from here again.

Never got my order papa johns sent my order to door dash ! Never received it ! Both parties are not responsible for my order !! Papa John is closing ! So I have to order somewhere else 1:15 mins later !

I ordered a pizza online they said it was delivered but I never got anything I called up there to see what happen they told me they delivered the order to some woman with white hair.. My hair is black I told the manger just don't even worry about it just refund my money she then hung up the phone on me... So I called back to ask her why she hung up she told me we were done talking but she never even told me if I was getting my refund back or when I was getting it.. she got extremely rude, I got my friend to ask her what was her name so I can tell cooperate she precedes to say her name was El and we are not deserving of her last name! We already called cooperate and I hope to get them both the supervisor and manger I spoke to fired because both of them was there. I'm so furious about this because I love papa johns and never had a problem until this day at this location they have has lost a costumer! I really hope no one else has to go thru this horrible experience, Hogets fired!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :