Battered Cod - Manchester

Have been here twice and had an excellent meal each time. I wasn't charged extra for eating in and the price was very reasonable. I did leave some of the batter on my scallop but the inside was cooked to perfection. They have a very clean loo which always impresses me. There was a selection of newspaper available to read as well. The staff seemed quite friendly. I'll happily revisit when in the area.

Visited this local establishment a few weeks ago when I was in Manchester with my friends, one of which is in a wheelchair first issue is that there was no access inside the shop for him so he had to wait outside in the rain. Secondly, upon entering the place we were greeted by a grimace from who is presumably the owner due to his terrible customer interaction and the way in which we were spoken to. Despite the best efforts of the other staff to be polite his lack of care still shone through. Finally to top it all off, after spending approximately 25 pounds in the group our chips were stale and the fish tasted chewy and not fresh at all. Would sincerely not recommend this place to anyone with brain cells and taste buds.

Came in the shop tonight, and the food tasted like it had been left out all day!!! Absolutely appalling! Will not be visiting ever again, and to make it worse £10 minimum on card is disgusting, if eating alone it’s hardly possible to achieve- do you not care about the cost of living crisis in a student area?!?!?!! DO NOT GO!!!

Went there last night October 2019). The food was incredibly overpriced £4 for a very small portion of chips, a sausage and a very small pot of curry sauce). The curry sauce was disgusting and tasted of puke and the staff member didn't close it properly so it was all spilt by the time I got home. The man at the counter was rude and unwelcoming and I regretted giving him my hard earned money.

Will not be returning due to unfriendly service from one staff member, which is a shame as the food was really decent, as was the service from the other staff member. The fact remains, you had one chance to make a good first impression and you (he) blew it. Last night, my girlfriend went to The Battered Cod on Wilmslow Road to pick up our tea and was very disappointed by the service from the male member of staff. She asked, as per the sign offering this, for some chips cooked in a separate fryer to the fish. The man looked at her like she was stupid and was rude to her from the outset, before a female staff member intervened and assured her that this was fine and there were some chips already cooking in a separate one. The reason for this request was actually my severe fish allergy, not that other reasons would be less valid, especially when there was a sign right behind him mentioning this. Rude from the start, he wasn’t giving my girlfriend the chance to speak and told her to go and sit down. However, she hadn’t ordered the rest of our food. She asked for a halloumi burger as well. “Halloumi burger or Halloumi bites?” he snapped at her, before telling her to sit down again. But she hadn’t ordered the battered sausage for herself that she wanted, so hovered wanting to order this too, whilst the man moved on to serve other customers in a far more polite fashion. My girlfriend then got chance, when he wasn’t serving other people, to mention that she wanted the battered sausage too. He told her to sit down again, treating her like an inconvenience rather than a customer, before going on to serve other customers (mostly older, male customers) with actual respect. The female staff member then took over and was absolutely fine to deal with. When we got the food home it was great, but there was already a sour taste in the mouth due to the service. My girlfriend noticed a sign on the wall saying that feedback is very welcome, so here are some home truths which we hope will improve practice, as we hope other customers won’t be treated in the same way. We’ve just moved house and now live very near to this chippy, and was it not for this bad service, we would have definitely returned lots. As it stands, because of one staff member, you’ve lost us as new customers at the first hurdle. Hopefully the service will be more consistent for other new customers or you’ll be losing them as well.