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Contribuisci feedbackThis was our first visit to this Jack's Family Restsurant, and we were very disappointed! The counter service was very slow, and our breakfast sausage biscuits were very dry and almost stale testing! The quality here was much worse than the Jack's we first visited in Chatanooga, Tennessee while travelling.
Food has gone downhill. Few burger choices, mostly chicken,like the rest of the fast food places. Didn't have the strawberry cream pie, unsweet tea was sour. The girl filling the order had to ask which piece of chicken was a breast. Chicken was not very good, my mother threw half of it away. Bacon ranch fries were pitiful. Will not return and will recommend anyone else to not waste their money
Went there 20mins after they were supposed to be open. Lights were on and I’m sure they were open but no one would take our orders.
Tried to eat there on 2-4-24 at 8:00-8:15 pm. As I pulled up there were 3 workers standing outside. As I opened the door of my vehicle, the smell of weed entered my vehicle. They were standing right at the front door. I don't care what someone does on their own time. I don't want my vehicle to smell like it, which is what it did for a long time after. It was as soon as I opened the door. We shut the doors and left. I will never be back. They may as well been smoking weed inside the store.
Terrible customer service. Ordered Chicken biscuit combo and they brought me the wrong thing. Had to wait 20 minutes for the wrong food then said they couldn't get me what I ordered. This is the second time this has happened here recently. I won't be back