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Zaida wonderful watress very informative about menu. She was so polite and kept us happy the whole visit. Food was delicious and had a great time. Cool lunch and great interior design. All the workers was happy and helping each other. Keep up the great customer service Zaida. Thanks all the way from Ohio. We came there on vacation for 5days. Thanks again my grandma is very hard to please. She was satisfied and full upon our exit.
This restaurant is the worst restaurant I've ever had in Orlando, the waiters ignore the customers' demands, chat at the order place where the food is ordered, the food is even terrible and disgusting, absolutely don't come unless you want a bad experience. Yesterday the clerk said there would be a 45 minute wait for takeout, so I thought I'd come back today. Today, the clerk told me that it takes 20-25 minutes to wait for takeout, and I am very happy that the waiting time has been shortened. However, I waited a long time without my meal, and even the guests who came later than me got their food. I responded to the clerk, she told me only to wait one minute for my order, but I still wait for few minutes. Finally, I got my food at 10:48 and waited almost 40 minutes, I was cheated. When I got back to the apartment, I found that my food was neither crispy nor cold. What made me even more angry was that I saw that my receipt was completely different from the order receipt that the clerk gave to the kitchen, obviously my order was ignored, which resulted in me not getting the food within the time, and the food I got was very terrible. If you can, there is KFC nearby, this store is not worth coming to try.
Me and my family were on vacation and they ruined dinner on our first day here. The waitress was great! Superb! The lazy a lying front desk workers and heavy set female worker with the short hair need to take a crash course on customer service 101. Very ghetto. Asked for chicken to be well done, waited well over a half an hour for the food to be done. Finally bring the food out and it?s just hot. Not well done at all. Being African American we know the difference between just cooked and well done. Chicken was very lackluster in taste and rubbery. The male manager with the dreads was also accommodating in addition to our server, but the female heavyset worker was rude and displayed ignorant behavior when she went to the back to do whatever it she does. These attitudes are the reason why they can?t prosper and rise up in the workplace. Money wasted dinner ruined. Never going back.
This place should have been packed for Sunday football watchers! There were a few families in the dining area and a few people at bar but......pretty sparse! My husband and I couldn't figure out why at first since the place is really nice! Like really nice! There are tons of tvs for sports fanatics. Tvs everywhere. We sat at a high top near the bar and it took 15 minutes to see a server... let alone talk to one. And when she did arrive she seemed miserable. We finally ordered a drink and wings...becuase if it's in the name it has to be good....but, we were disappointed. Cold and the sauces not good. We didn't even finish the first wing. Service and food need to improve. This is a great space and unfortanately the reviews.... not even including mine... all have similar experiences. I