McDonald's - Perth

Quite a small seating area but the self serve displays are handy coz you can take you time with your order.

Waited 20 mins to order!! They had 3 staff dealing with one unhappy customer. Needs delegating.

Unfortunately this is my local store and the service is terrible here every time.

The worst store in Perth. The only reason I come here is I often go past when I'm on my way home either starving or in a hurry and I always think "last time was just a bad experience, it can't be like that every time"... yet it always is. Other stores are much better - I know because I worked for years in my youth as a manager. This store has given me so many terrible experiences I now resort to starvation if the HJ's down the road is closed. This place is always filthy and full of rude and lazy staff, usually the manager is the worst. A summary of bad experiences include cold Big Macs with cold meat and all other ingredients outside the bun, Mchickens with two shreds of lettuce sitting OUTSIDE a cold dry bun, barely a swirl and a half on a runny 60c cone, cold soggy fries not worth feeding your dog, stone cold meat on a dry and stale cheeseburger bun, and forgetting parts of your order then refusing to serve you at the counter despite clearly having something wrong with my order if I'm standing there holding up a bag. The worst was a very misleading $5 "McFlurry" which actually ended up being a few swirls of rip off softserve with some sauce, no Flurry aspect and less ice cream than what you get on a 60c cone! I have many times tried to take my food back but the manager just shrugs and says that is how it is but usually have to wait until 10-15 minutes at the counter before anyone will even look your way even if you clearly brought your meal back. The service here is the worst part - usually no one will serve you at the counter. Multiple staff will look at you and walk away to chat with their friends - including the Manager! I have had twice one poor young girl who was doing everything and trying to compensate for the others - one she was out the back getting stock but clearly no one cared about looking after her till as they ignored the four individual customers lined up with me at the front constantly calling for someone after 10 minutes - the poor girl came running and loaded up with bags and cups scurrying around doing everything while the manager and two drive through staff stood gossiping in the corner at the window, out of sight (or so they thought). They just don't give a damn and so now I would rather go home and eat 2 minute noodles over coming here. I now go to HJ's in Highgate as at least the food is fresh and they are slightly nicer - and much cheaper. If you must eat McD's then head to Maylands, North Perth or South Perth as they are MUCH better. The food and service here is disgusting and a far cry from what I was trained to do at Macca's.

The worst store in Perth. The only reason I come here is I often go past when I'm on my way home either starving or in a hurry and I always think "last time was just a bad experience, it can't be like that every time"... yet it always is. Other stores are much better - I know because I worked for years in my youth as a manager. This store has given me so many terrible experiences I now resort to starvation if the HJ's down the road is closed. This place is always filthy and full of rude and lazy staff, usually the manager is the worst. A summary of bad experiences include cold Big Macs with cold meat and all other ingredients outside the bun, Mchickens with two shreds of lettuce sitting OUTSIDE a cold dry bun, barely a swirl and a half on a runny 60c cone, cold soggy fries not worth feeding your dog, stone cold meat on a dry and stale cheeseburger bun, and forgetting parts of your order then refusing to serve you at the counter despite clearly having... read more