Giant - Potomac

Clean, bright, spacious, and not over crowded. The pharmacy is the best. The pharmacy is awesome--pharmacist Sue and her assistant are kind, thoughtful and competent. I will drive out of my way if I ever need vaccines and difficult to find scripts! Thank you Sue.

This Giant is okay. I found the layout to be very odd. The aisles are cramped as well.

I went to Giant Potomac pharmacy for the Covid vaccination with an appointment scheduled, email and text verification for this appointment. All the necessary forms completed online and they had this record and I gave a copy, as well. I was told to refill the same forms which I did. Then, I was given a ticket number and told to return in 45 minutes even with the appointment. I didn't understand the reason for this and none was given. Other walk-ins were given the vaccination ahead of me. It was obvious that no one cared about inconveniencing me nor appointments. I used the phone to contact someone that I would be late due to Giant's error, and the pharmacist yelled at me for using a phone in pharmacy area, yet, she is standing by the counter in front of others who are waiting and sitting after Covid vaccination talking about their names, insurance, etc.. I watched the pharmacist give the vaccines by the counter to clients without them sitting nor any privacy for their information. This pharmacy discriminates, my names are obviously not Anglo (except for married name) so I will go to Safeway or CVS in future where I will be treated with respect, equity and also, they have have a patient room for privacy while pharmacists verifies pertinent health information with you for patient safety and are organized.

There's only one department worth a damn....and that's the pharmacy. The rest of this store is saddled with terrible product selection and awful service. The seafood department is awful (nothing EVER looks fresh have they ever heard of keeping stuff on ice?? Maybe they've just given up because realize that people who want a decent selection of fish just go up the road to River Falls or Potomac Market. The bakery is a joke. They run out of stuff constantly. One week they have certain packaged breads...the next week they don't. And selling THOSE awful fake bagels in Potomac? What are they thinking? The prepared foods area is sad. Just old and sad looking foods. Finally every other grocery chain Wegmans, Whole Foods, Harris Teeter, The Fresh Market ALL OF THEM have brought back their salad bar and olive bar. Giant's salad bar was never as good as any of theirs in the past...and now it simply is gone. WHY??? Please don't blame the pandemic. Everyone else has managed to resume that service. Finally this store only survives because Safeway is even worse. This Giant serves an upscale area. The products and service should reflect that. And it doesn't. Shameful. I guess this is what you get when a Dutch Multinational corporation owns your local grocery store.

(3.25 pretty good Giant, that's smaller than average, but carries most items you'll need. Definitely better than the Safeway across the street: