Starbucks - Roanoke

This is my go to coffee shop. Staff is always friendly, drinks are always well made, dining area and bathrooms always clean. I often use this as a place to meet up with friends and catch up , its an awesome little spot! Indoor and outdoor seating available, drive thru is also an

Dirty place needs to be cleaned even employees looked

TERRIBLE staff!!!! This is the second time I am having to call corporate and the DM regarding the behavior of this location's staff. I have never dealt with a staff like this one! I am from FL and when you talk about a busy Starbucks, I mean busy. These4 guys can barely keep up with 5 cars in the frive thru and 7 in store!The customer is REALLY an inconvenience for them!! DO NOT get fooled by the 4.4 star. The customer service is ZERO!They will mess up your order, and when you ask them to remake it, they take offense to it.The two times I asked them to remake it I literally got yelled at! Today I asked one of the barista to remake my drink, he didnt even look at me and told me to wait. I waited for 10 minutes, no one checked or asked what the drink was! I then asked to talk to the manager, one of the baristas said she was upstairs and then this guy named Collin came out claiming he is the manager, and again, with an attidue and a high tone he asked what I need. When I told him I need a manager, he claimed to be the manager! If this guy is the manager of this location RIP Starbucks!!!! ZERO customer service!!! I belive it is good to boycott for a while!!! Let's see if your stocks will increase!!!

Rude barista experience was horrible way to start my day

Great service I had a pistachio cold brew it was great!